PRIVACY POLICY

Last Revised: January 22, 2025

This Privacy Policy governs the manner in which The Balsom Company LLC dba Balsom & Co. collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://www.balsom.co/ website (“Site”). This privacy policy applies to the Site and all products and services offered by The Balsom Company LLC. 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, company name, email address, mailing address, phone number, credit card information,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browsers

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

The Balsom & Co. collects and uses Users personal information for the following purposes:

  • To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site. We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions. We may use the information Users provide about themselves when booking a marketing introductory call. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature. To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails. The email address Users provide for introductory calls will only be used to send them information and updates pertaining to their call. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
  • For marketing analysis by third parties. The Balsom & Co. reserves the right to disclose personal information to third parties for marketing analysis. Any information disclosed will only be in the form of aggregate data that does not describe or identify individual customers.
  • To comply with legal obligations. Personal information may be disclosed to governmental authorities in response to judicial or other government subpoenas, warrants, or orders, as required by law.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted.

Sharing your personal information

We do not sell, trade, or rent users personal identification information with third-parties. We reserve the right to share personal identification information regarding users with our business partners. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Access Rights to Data

  • Information Maintained. Upon request, Balsom & Co. will provide customers with a summary of the personal information it maintains.
  • Corrections to Personal Information. Customers are encouraged to help Balsom & Co. maintain accurate information. If personal details change or errors are identified, customers can update their information by emailing Balsom & Co.
  • California Privacy Rights. California residents may request details regarding Balsom & Co.’s disclosure of personal information for direct marketing purposes under California Civil Code Section 1798.83. Requests can be made once per calendar year by contacting Balsom & Co. Balsom & Co. will provide a list of the categories of personal information shared and the third parties involved within 30 days of receiving a request.

Commitment to Online Security

Balsom & Co. uses industry-standard encryption technologies to protect the transmission of personal information. Security measures are implemented at Balsom & Co.'s facilities to safeguard against the loss, misuse, or alteration of customer data. Only authorized personnel responsible for handling requests and transactions have access to personal information.

Third party websites

Users may find content on our Site that links to other sites and services of our partners, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

No Liability for Acts of Third Parties.

While Balsom & Co. exercises reasonable efforts to protect customer personal information, transmissions secured by encryption technology cannot be guaranteed to be absolutely secure. Balsom & Co. is not liable for unauthorized disclosures caused by errors in transmission or unauthorized acts by third parties.

Changes to this privacy policy

Balsom & Co. has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Business Transfers

In the event of a merger, acquisition, sale of assets, or similar business transaction, Balsom & Co. may share or transfer personal information as part of the transaction. We will take reasonable steps to ensure the protection of your information during such processes.

Information from Children.

 Balsom & Co. does not collect or maintain information from users actually known to be under the age of 13, and no part of Balsom & Co.'s Websites are structured to attract anyone under the age of 13.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Opt-Out Right

Users may opt out of the collection, use, or disclosure of their personal information at any time by contacting Balsom & Co. via email, telephone, or certified mail. Upon processing the request, Balsom & Co. will remove the customer’s personal information from its database.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

The Balsom Company LLC

Balsom & Co.

1779 Kirby Pkwy #10321

Memphis, TN 38138